Frequently Asked Questions
Everything you need to know about your Biodance journey.
Are Biodance products suitable for sensitive skin?
Yes, our Bio-Collagen Real Deep Masks and skincare range are formulated with hypoallergenic ingredients and are dermatologically tested to be safe for all skin types, including sensitive skin.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take between 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return or exchange.
Do you test your products on animals?
No, Biodance is committed to ethical beauty. We are a cruelty-free brand and do not conduct animal testing on any of our products or ingredients.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.